Eugropa – European Paper Merchants Association

WELCOME TO THE EUROPEAN PAPER MERCHANTS ASSOCIATION

The abbreviation EUGROPA stand for the European Association of Paper Merchants. Together, the EUGROPA members employ a workforce of around 15,000 and have sales revenues of approximately EUR 8.6 billion. The trading volume of the members amounts to a total of some 8.4 million tonnes.

PAPER MERCHANT VALUE FOR CUSTOMERS

We do a lot of Evangelization about Paper

Fight misconceived ideas about environmental impact of Paper
Explain Role & Efficiency of Paper in Overall Marketing spending mix
Promote the use of Value added grades; Recycled, Creative Papers

We facilitate Demand Creation

Provide Business networking opportunities between Brand owners, Agencies & Printers
Generate leads by doing prescription with agencies and brand owners
Provide marketing budget to finance demand generating activities

We provide Business & Technical Consulting

Market trends sharing, new market opportunities
“Green” certification consulting: FSC, PEFC
Workflow management consulting: from Pre-press to Finishing
Colour Management consulting, ICC profiling & ICC profile availability

We offer a One-stop shop with a wide Product assortment

High-stock rotation & exotic items, Standard & Bespoke, Stock & Indent offer
Ream wrapped & Bulk packed, Standard pallets & Split pallets
Mill brands, Merchant On Label & Customer On Label brands
Promotional offer / Clearance-Stock offer

We help the Selection of the right Paper

Price lists, product information & data sheets via web site, printed catalogues and sales people
Paper compatibility matrix with equipment and with printing techniques
Samples, Printed samples, Dummies, Trial Packs
Showroom

We provide a wide range of Delivery options

Next business day with full geographical coverage
Same day delivery, multiple-deliveries per day, taxi delivery
Small Order Service, Delivery at point of paper use

We propose Converting & Product Personalization capabilities

Cutting to specific sizes, Reel-to-Reel cutting, Punching, Specific Labelling
Surface treatment

We offer from classic Ordering to full end-to-end Paper Management

Extended business hour ordering offline & 24/7, Ordering online capabilities
Stock consignment & Merchant-managed stock service
Return of Unused Paper & Waste collection service

We ensure CSR compliance and propose Sustainability options

Tracking of Supplier compliance with traceability legislation and availability of mandatory documentation
Large “Green” product offer (FSC/PEFC, Recycled) with GSS rating system
FSC/PEFC chain of custody certification

We manage After-Sales issues

Identify technical issues, perform initial diagnostics
Manage returns and replacement of faulty products
Manage logistic issues with internal & external transport providers

We provide Financing services

Payment options: Credit card, p-Card, Credit facilities
Factoring services

We offer e-Services

Customized customer-specific price list and Datasheet & Paper certificate downloading
24/24, 7/7 ordering service
EDI & S2S integration
Marketing collaterals & Sales tools ordering

PAPER MERCHANT VALUE FOR SUPPLIERS

We do a lot of Evangelization about Paper

Fight misconceived ideas about environmental impact of Paper
Explain Role & Efficiency of Paper in Overall Marketing spending mix
Promote the use of Value added grades; Recycled, Creative Papers

We provide Market Understanding

Technology trends, new applications, new customer types, pricing & volume trends
Identify new product needs, participate to product development & testing with customers and with OEMs

We give Market Coverage

Manage large Field and Telephone-based account management teams
Paper consultants to address brand owners and agencies
Showrooms & Training centres

We facilitate Demand Generation

Provide product literature, samples , dummies, trial packs
Train Printers and Office resellers on new products, new opportunities
Propose Co- Marketing activities with Printers and Office paper resellers

We manage Credit risk & Cash collection as well as advanced Financial services

Assess credit risks, negotiate insurance coverage, provide credit limits and financial options
Collect cash

We manage Customer claims (Technical and Delivery related)

Identify technical issues, perform initial diagnostics
Manage returns and replacement of faulty products
Manage logistic issues and external transport providers

We provide an efficient Supply chain

Share forecasts to improve production planning
Propose EDI links for efficient order processing
Manage stock to ensure immediate product availability and bespoke product requests
Offer converting capabilities & product personalization